#SocialMediaTip — You get more bees with honey than vinegar!

What's your biggest social media pet peeve?

CLIENT: What’s this statement for?

ME: Must be for domain name service as it’s the only service I do for you

CLIENT:
I don’t owe you anything.

ME:
Sorry if you paid these, would you kindly send me details of that payment

CLIENT:
I didn’t receive these invoices

ME:
Sorry but as per our facebook conversation last summer, your email is not working.
You can see the invoices by clicking on the link on the statement

CLIENT:
I’ll pay them tomorrow. My website is not working

ME:
That’s because your domain has expired

CLIENT:
Renew it then

ME:
Happy to. Please pay statement + this year’s fee and I’ll get right on that.

CLIENT:
I’ll do it tomorrow

ME:
Okay I’ll renew it tomorrow.

CLIENT:
That sounds like extortion.

ME:
Sorry you feel this way

CLIENT:
My website is still down. Give me auth code.

ME:
Sure thing, once I receive payment I’d be happy to

CLIENT:
This is stupid. I already paid

ME:
Sorry I’ve been so busy responding to your (nasty) emails I didn’t notice the payment advice come through (after we started this conversation). Thank you for your payment.

CLIENT:
Give me my auth code.

ME: I’d be happy to!

 

#SocialMediaTip — Be nice. Remember the old wives tale…

“You get more bees with honey than vinegar!”