BLOG

WordPress training workshops

WordPress 5.2 “Jaco” released on May 7, 2019

WordPress is software that is installed on your web server and requires updating like any other software. Sometimes the web hosting company does it for you, sometimes they don’t. Good WordPress managers know they need to follow WordPress’s blog to get the latest on WordPress releases and ensure it’s done. WORDPRESS TIPS Back up the … Continue reading “WordPress 5.2 “Jaco” released on May 7, 2019”

What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce | April 26 | 12pm ET

What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce

It was my honour and pleasure to serve as an expert advisor for Startup Canada‘s #startupchats sponsored by Canada Post (@CanadaPostCorp) on April 26, 2019 to discuss “What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce“. Here are my answers the questions posed: eCommerce accounts for a growing percentage of … Continue reading “What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce”

Customer Success Strategies Online & Offline

11 Questions Answered About Customer Success Strategies Online and Offline

It was my pleasure to answer questions about Customer Success Strategies Online and Offline today on #startupchats. Here are my answers: What is included in a customer success strategy for online, and offline? An online/offline customer success strategy starts by mapping the customer journey with the intention of creating a system that monitors & constantly … Continue reading “11 Questions Answered About Customer Success Strategies Online and Offline”

Facebook

2019 Facebook Group News (1.4 billion people)

20190423 – Settings tab being redesigned 20190423 – Some group types changing to general — the default — no loss of functionality 20190423 – Soon there will only be three group types 20190322 – Best practices on welcoming members and setting the tone 20190323 – Facebook Group Rules 20190222 – Mentorship being added to all … Continue reading “2019 Facebook Group News (1.4 billion people)”

What's your biggest social media pet peeve?

#SocialMediaTip — You get more bees with honey than vinegar!

CLIENT: What’s this statement for? ME: Must be for domain name service as it’s the only service I do for you CLIENT: I don’t owe you anything. ME: Sorry if you paid these, would you kindly send me details of that payment CLIENT: I didn’t receive these invoices ME: Sorry but as per our facebook … Continue reading “#SocialMediaTip — You get more bees with honey than vinegar!”

Copyright is a legal right, existing in many countries, that grants the creator of an original work exclusive rights to determine whether, and under what conditions, this original work may be used by others.

EU approves tougher copyright rules!

Reuters just reported that EU governments backed European Commission’s move to protect Europe’s creative industries and that sharing platforms like YouTube and Instagram will have to install filters to prevent users from uploading copyrighted materials and sign licensing agreements with creators to use their work.

Chevy The Border Collie

April 11th is National Pet Day!

It’s also National Alcohol Screening Day, National Submarine Day, National Cheese Fondue Day, National Barbershop Quartet Day and National Eight Track Tape Day but I’m stuck on my buddy Chevy the Border Collie. Have you ever seen a dog with such a long tongue?

Facebook

Facebook Introducing New Advertising Inventory Controls

Facebook Business posted today that they are Updating Our Brand Safety Controls to make it easier for advertisers to control their brand safety profile across Instant Articles, Audience Network and Facebook in-stream video. Facebook advertisers will now be able to choose from: Limited inventory offers maximum protection, similar to the opt-in category exclusions available today … Continue reading “Facebook Introducing New Advertising Inventory Controls”

Exploring ECommerce and Online Payments

Top eCommerce and Online Payment Processing Tips

Today I had the pleasure of chatting with other eCommerce specialists and entrepreneurs on #StartupChats on Twitter about eCommerce and Online Payments in Canada. Today’s event had a total of 22.5M impressions, allowing us to trend nationally on Twitter! Here are my answers: Q1 What is eCommerce? What are current trends in ecommerce today? @Scotiabank #StartupChats … Continue reading “Top eCommerce and Online Payment Processing Tips”