Looking for a better way to dispose your PCs, laptops, servers, PC parts, telephones, printers, wires, cables, etc.?

Electronics Recycling Association logo

The Electronics Recycling Association (ERA) is a Non Profit Organization that helps companies effectively manage their retiring electronic/IT equipment (PCs, laptops, servers, PC parts, telephones, printers, wires & cables, etc.) in an environmentally and community friendly manner. ERA is ISO 14001 (2015) and ISO 9001 (2015) Certified and will: Pick up all of your old … Continue reading “Looking for a better way to dispose your PCs, laptops, servers, PC parts, telephones, printers, wires, cables, etc.?”

Does your business utilize Kaizen Methodology?

You cannot improve what you do not measure.

One of my business mentors, long before I had a business, instilled in me a habit of always evaluation everything we did and ask ourselves, how could we do this better, faster and cheaper. That thinking served me very well, and years later, I learned where that came from and I’ve shared Kaizen methodology with … Continue reading “Does your business utilize Kaizen Methodology?”

LEADERSHIP: What does leadership mean to you?

What does leadership mean to you?

This quote came to mind on a Dan Taylor Clubhouse Chat about What Leadership Means… “Do not wait for leaders.  Do it alone, person to person.” Mother Teresa I have developed a collaborative leadership style, but it wasn’t always that way. When I was younger I was not comfortable sticking my head out, leadership was … Continue reading “LEADERSHIP: What does leadership mean to you?”

Collaboration is the Future for Small Business Owners

Marlene Marco

There is no doubt this past year has been a challenge for businesses of all sizes. Business models with a physical presence had to make huge shifts as the online economy became the only economy. And that online world opened a global economy through new software and new approaches. But in that global world how … Continue reading “Collaboration is the Future for Small Business Owners”

32 Strategies to Increase Customer Loyalty & Retention

What is your customer retention and referral incentive strategy?

According to Gartner, “By 2023, organizations at advanced stages of digital transformation will find that poor customer experience is their biggest barrier to further success.” We must implement customer loyal strategies be customer-centric in our digital business. Keep in touch in various ways to communicate with your customers Use a CRM for loyalty management to keep … Continue reading “32 Strategies to Increase Customer Loyalty & Retention”

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Sue serves the Greater Toronto Area (GTA) including; Durham Region (Ajax, Brock, Clarington, Oshawa, Pickering, Scugog, Uxbridge, Whitby), Halton Region (Burlington, Halton Hills, Milton, Oakville), Peel Region (Brampton, Caledon, Mississauga), and York Region (Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan, Whitchurch–Stouffville) from her home office in Scarborough.