Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail

Customer Service Fail

2+ hour wide spread #internetoutage @Bell & no @Bell_Support by phone, Twitter, Facebook, LinkedIn? #Outages cannot be avoided but bad #customerservice can & should be always.#DigitalCustomerServiceFail#customerservicefail #businessfail #digitalmarketingfail https://t.co/5ULR5o1KXG pic.twitter.com/mpvV7VmTFn — SUE SUTCLIFFE 🇨🇦 (@SueSutcliffe) November 9, 2019 Service went out at 8 am and the first time any of their channels acknowledge the problem … Continue reading “Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail”

Do you believe Facebook should follow the ethical lead of Twitter and not sell/show political ads?

Facebook

#SocialMediaThatWorks@Facebook if you are not willing or able to fact-check political ads, you should follow the ethical lead of @Twitter and not sell/show them. #Propaganda threatens #democracy more than lack of #FreeSpeech https://t.co/QdmDCcFtFl — SUE SUTCLIFFE 🇨🇦 (@SueSutcliffe) November 7, 2019

StreamYard: For those who want to LIVE STREAM simultaneously to LinkedIn, YouTube, Facebook and Instagram

StreamYard

StreamYard is a live streaming studio in your browser that lets you interview guests, share your screen, and live stream directly to: Facebook YouTube Instagram LinkedIn & More. It’s simple, quick and easy to use and an amazing free service I know my small business peeps will love. You can livestream to more people than … Continue reading “StreamYard: For those who want to LIVE STREAM simultaneously to LinkedIn, YouTube, Facebook and Instagram”

Facebook Creator Studio Now Lets You Schedule Instagram Posts

Instagram Logo

Facebook’s Creator Studio‘s publishing and scheduling feature now allow you to schedule posts on Instagram. It works like Buffer or HootSuite once you’ve connected your Instagram account to your Creator Studio. How To Schedule Posts on Instagram Using Facebook’s Creator Studio Go to Facebook’s Creator Studio and if you haven’t already, connect your Instagram account(s) … Continue reading “Facebook Creator Studio Now Lets You Schedule Instagram Posts”

Facebook Fined $5 Billion and Ordered to Add Oversight of Data Practices

Facebook

The Federal Trade Commission the F.T.C. fined Facebook $5 billion — a fraction of Facebook’s $56 billion in annual revenue — for violating a 2011 privacy settlement and placed new conditions on Facebook for privacy violations. The F.T.C. mandated the social network: create an independently appointed privacy committee on its board designate compliance officers to … Continue reading “Facebook Fined $5 Billion and Ordered to Add Oversight of Data Practices”

Facebook

Facebook

Learn how to better leverage the world’s largest personal network with; 800M+ monthly active users, and 500M+ daily active users, and 250M+ active stories. LEARN HOW TO: Find and connect with like-minded friends and grow your network Create, manage and optimize your personal profile Create, manage and optimize your brand page(s) Create, manage, optimize and … Continue reading “Facebook”

[VIDEO] 2019 Facebook Group News (1.4 billion people)

Facebook

20190423 – Settings tab being redesigned 20190423 – Some group types changing to general — the default — no loss of functionality 20190423 – Soon there will only be three group types 20190322 – Best practices on welcoming members and setting the tone 20190323 – Facebook Group Rules 20190222 – Mentorship being added to all … Continue reading “[VIDEO] 2019 Facebook Group News (1.4 billion people)”

Facebook Introducing New Advertising Inventory Controls

Facebook

Facebook Business posted today that they are Updating Our Brand Safety Controls to make it easier for advertisers to control their brand safety profile across Instant Articles, Audience Network and Facebook in-stream video. Facebook advertisers will now be able to choose from: Limited inventory offers maximum protection, similar to the opt-in category exclusions available today … Continue reading “Facebook Introducing New Advertising Inventory Controls”

Why Am I Seeing This? Facebook Now Has Answers for You

Facebook

Facebook announced on it’s blog that starting today you’ll have even more information and control over your experience. They’re introducing “Why am I seeing this post?” to help you better understand and more easily control what you see from friends, Pages and Groups in your News Feed — the first time that they’ve built information … Continue reading “Why Am I Seeing This? Facebook Now Has Answers for You”

#FacebookBlackout2019 — 6 Things Every Facebook User Should Do

6 THINGS EVERY FACEBOOK SHOULD DO AFTER #FACEBOOKBLACKOUT2019 1. Change your password 2. Log out of all sessions 3. Activate two-factor authentication 4. Remove authorized logins that no longer apply 5. Enable alerts about unrecognized logins 6. Choose friends to contact if you get locked out

What is Facebook Blackout 2019? On March 13 Facebook was down for many people using Facebook, Instagram, WhatsApp, etc, and I recommend you update your settings. When did the outage start? For me it was 1:34pm EST on March 13, 2019… If you're having problems it's not just you… https://t.co/DWGwQITyGc — Sue Sutcliffe 💜 (@SueSutcliffe) … Continue reading “#FacebookBlackout2019 — 6 Things Every Facebook User Should Do”

Facebook Ratings Functionality Retired from Facebook Pages

Facebook

Facebook says they’ve made it easier for people to recommend your Page and that ratings and reviews have changed, but what it really means is: Ratings are now recommendations. They’ve retired the star rating system. Now when your customers want to write a review, they can choose to recommend or not recommend your Page. When … Continue reading “Facebook Ratings Functionality Retired from Facebook Pages”