Land Acknowledgement

September 30th is National Day for Truth and Reconcilliation Day

Sue Sutcliffe logging in from the traditional territories of the Mississaugas of the Credit, the Anishinabewaki, the Haudenosaunee and the Mississauga peoples that are governed by the Williams Treaty of 1923 AKA Scarborough, Ontario, Canada. Learn how to pronounce the words… www.WorldEventCenter.com/land-acknowledgement

Association for Media Literacy with Carol Arcus & Neil Andersen)

The Business of Digital Marketing – What are it’s Challenges and Advantages? Welcome to Mediacy, the Association for Media Literacy Podcast in which Neil Anderson and Carol Arcus try to make sense of our mediated world. You will recall a couple of episodes ago we had a great conversation with nina silver about her online … Continue reading “”

Thank you Nurses and everyone who makes it possible for me to #StayHomeStaySafeSaveLives

Sue Sutcliffe Portrait Picture

When the going would get tough, Dad would always say “We have a roof over our heads, food in our bellies and an awesome family. What more do we need?” Dad’s a wise man but he forgot one thing… people. We need people to be courageous and show up every day — from front-line workers … Continue reading “Thank you Nurses and everyone who makes it possible for me to #StayHomeStaySafeSaveLives”

How Small Business Owners Start The New Year Strong

How to Startup Strong

When starting your new business year, why is it important to evaluate your prior year results? A1 If you want to be successful, decide what matters & track it regularly. You cannot improve what you do not measure.@SovInsurance #StartupChats https://t.co/dfeRKEcWDn pic.twitter.com/EteePOgzng — SUE SUTCLIFFE (@SueSutcliffe) January 29, 2020 I created a tag in my email … Continue reading “How Small Business Owners Start The New Year Strong”

How to Do Social Media for Social Good in 2020

Social Media Socials

  Global Twitter Marketing Expert Keith Keller and I have decided to partner to provide the global business community with an opportunity for information exchange, education and fellowship, on the 4th Wednesday of every month in 2020. Please join us: REGISTRATION IS CLOSED WEDNESDAY, JANUARY 22, 2020 | 4-5 PM | ONLINE HOW TO DO … Continue reading “How to Do Social Media for Social Good in 2020”

Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail

Customer Service Fail

2+ hour wide spread #internetoutage @Bell & no @Bell_Support by phone, Twitter, Facebook, LinkedIn? #Outages cannot be avoided but bad #customerservice can & should be always.#DigitalCustomerServiceFail#customerservicefail #businessfail #digitalmarketingfail https://t.co/5ULR5o1KXG pic.twitter.com/mpvV7VmTFn — SUE SUTCLIFFE 🇨🇦 (@SueSutcliffe) November 9, 2019 Service went out at 8 am and the first time any of their channels acknowledge the problem … Continue reading “Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail”

How Do You Connect and Build Loyalty with Your Best Customers?

How to Connect and Build Loyalty With Your Best Customers | August 14 @ 12pm ET Startup Canada #StartupChats

Enjoyed talking about “How to Connect and Build Loyalty with Your Best Customers” today on Startup Canada‘s #StartupChats on Twitter today with @glasscliffdivas @alicegyb @PatelAska @HomewurkApp @thevillagehive @AskDylanB @chrisgzuger @Jade_A_Consult @eSAXnetworking @JarrodGoldsmith @rebeldotcom @jamesbowen2015 @CoinSmartCa @JustinHartzman @ludovicamzz @inasequoia @sequoiaPRstudio @2Excellyourbiz @entrelaunch @fempirebuilders @TINATO Here are my answers to the various questions posed:  Why is customer … Continue reading “How Do You Connect and Build Loyalty with Your Best Customers?”