How to Startup Strong

How Small Business Owners Start The New Year Strong

When starting your new business year, why is it important to evaluate your prior year results? A1 If you want to be successful, decide what matters & track it regularly. You cannot improve what you do not measure.@SovInsurance #StartupChats — SUE SUTCLIFFE (@SueSutcliffe) January 29, 2020 I created a tag in my email … Continue reading “How Small Business Owners Start The New Year Strong”

Social Media Socials

How to Do Social Media for Social Good in 2020

  Global Twitter Marketing Expert Keith Keller and I have decided to partner to provide the global business community with an opportunity for information exchange, education and fellowship, on the 4th Wednesday of every month in 2020. Please join us: REGISTRATION IS CLOSED WEDNESDAY, JANUARY 22, 2020 | 4-5 PM | ONLINE HOW TO DO … Continue reading “How to Do Social Media for Social Good in 2020”

Remo Screen Shot

REMO – Online Conference Solution

CLICK HERE TO TRY REMO NOW This is what Remo looks like on my screen tonight… Remo allows you to hold interactive online events, allowing your attendees to connect and learn from each other just like in real life. I fell in love with it the first time I tried it because you can scale … Continue reading “REMO – Online Conference Solution”

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Durham Region Black Friday & Cyber Monday Deals

BLACK FRIDAY / CYBER MONDAY HASHTAGS #blackfriday #blackfridaysale #blackfridaysales #blackfridaydeal #blackfridaydeals #blackfridayshopping #cybermonday #cybermondaysale #cybermondaysales #cybermondaydeal #cybermondaydeals #cybermondayshopping #sale #sales

Customer Service Fail

Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail

2+ hour wide spread #internetoutage @Bell & no @Bell_Support by phone, Twitter, Facebook, LinkedIn? #Outages cannot be avoided but bad #customerservice can & should be always.#DigitalCustomerServiceFail#customerservicefail #businessfail #digitalmarketingfail — SUE SUTCLIFFE 🇨🇦 (@SueSutcliffe) November 9, 2019 Service went out at 8 am and the first time any of their channels acknowledge the problem … Continue reading “Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail”

How to Connect and Build Loyalty With Your Best Customers | August 14 @ 12pm ET Startup Canada #StartupChats

How Do You Connect and Build Loyalty with Your Best Customers?

Enjoyed talking about “How to Connect and Build Loyalty with Your Best Customers” today on Startup Canada‘s #StartupChats on Twitter today with @glasscliffdivas @alicegyb @PatelAska @HomewurkApp @thevillagehive @AskDylanB @chrisgzuger @Jade_A_Consult @eSAXnetworking @JarrodGoldsmith @rebeldotcom @jamesbowen2015 @CoinSmartCa @JustinHartzman @ludovicamzz @inasequoia @sequoiaPRstudio @2Excellyourbiz @entrelaunch @fempirebuilders @TINATO Here are my answers to the various questions posed:  Why is customer … Continue reading “How Do You Connect and Build Loyalty with Your Best Customers?”


*NEW* Messenger Unsend Button

Anna Iskikian, Product Manager, Messenger announced today that New Messenger Feature Gives You Ability to Remove Messages for Everyone How does it work? Simply tap on the message you want to remove and select the option to “Remove for Everyone”. The removed message will be replaced by text alerting everyone in the conversation the message was … Continue reading “*NEW* Messenger Unsend Button”

Upcoming Digital Marketing Training Events


Book the training session that fits you best: Learn how to build a website. Improve your Click and Convert rate. Manage your social media so that it generates leads. Or, stay ahead of the technology curve by attending a thought-leader’s keynote.

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Elevate Your Mobile Video Marketing Game (Jan. 6, 2020) Online — FREE

Did you know that 78% of people watch online videos every week, and 55% view online videos every day? This hubspot statistic leaves no doubt that every Canadian Digital Marketer should be leveraging the power video and yet so many do not because of the technical challenges. If this sounds like you, join me as … Continue reading “Elevate Your Mobile Video Marketing Game (Jan. 6, 2020) Online — FREE”