What is your customer retention and referral incentive strategy?

Do you have a system to Win Back Customers?

Kudos to Hive.co for their blog post about winback campaigns. They write… though customers may not open a particular email, 45% of customers will read subsequent emails. This is the goal of a winback campaign – to send a series of emails that are likely to re-engage leads that are falling off. They’ve done a … Continue reading “Do you have a system to Win Back Customers?”

The path of least resistance should be the path to you -Sue Sutcliffe

4 Things You Must Understand To Succeed in Business

One of the most fatal marketing and sales mistakes I see people make, is being hard to deal with. These people inevitably close their doors blaming a bad market or a bad deal but at the end of the day it’s because they don’t understand or practice ‘top drawer’ customer service e.g. When someone is … Continue reading “4 Things You Must Understand To Succeed in Business”

What is your customer retention and referral incentive strategy?

What is your customer retention and referral incentive strategy?

Referrals are the lifeblood of most small businesses. Not only is the cost to convert greatly reduced, if you’re dilligent about weeding out bad clients, you get more of the kind you like, less of those you don’t and reduce the pain, cost and dangers of dealing with the wrong kind of client. What is … Continue reading “What is your customer retention and referral incentive strategy?”

“ONLINE POWER WEB & SOCIAL MEDIA MARKETING COACHING…best money I have spent!” ~Nancy Hutchinson, Decks Out Back

I have the nicest clients and LOVE my job, but have to say it’s even sweeter when someone gives you a shout out on social media like this… Nancy Hutchinson (Decks Out Back) writes… I have been trying to get GMan’s Logo for Decks Out Back to fit into the profile box, and was stuck. … Continue reading ““ONLINE POWER WEB & SOCIAL MEDIA MARKETING COACHING…best money I have spent!” ~Nancy Hutchinson, Decks Out Back”