Consumers Are Getting More Impatient About Delivery Times

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shopping’s Maximum Acceptable Time for Free Shipping Deliveries Report (2017) shows that:

“the maximum delivery time that shoppers will accept in order to receive free shipping is on average is 4.5 days. That’s down a full day from 5.5 in a similar 2012 survey.”

and shares some other interesting data about free shipping too. Did you know that:

  • Almost 6 in 10 respondents say they browse for products based on their preferred shipping options?
  • 1 in 4 shoppers will buy from a retailer that offers free shipping even if it means making a purchase at a slightly higher price.

Shopping for an eCommerce platform partner?
Quick and easy shipping options need to be high on your shopping list.


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Sue serves the Greater Toronto Area (GTA) including; Durham Region (Ajax, Brock, Clarington, Oshawa, Pickering, Scugog, Uxbridge, Whitby), Halton Region (Burlington, Halton Hills, Milton, Oakville), Peel Region (Brampton, Caledon, Mississauga), and York Region (Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan, Whitchurch–Stouffville) from her home office in Scarborough.