Looking to ‘Up’ Your Digital Sales and Marketing Game?
Scarborough-based Digital Marketing and Sales Specialist Sue Sutcliffe has 25+ years experience creating, executing and managing ROI-building sales and marketing strategies and she loves helping businesses grow. Call for a complimentary consultation and learn how to get the ROI (return on investment) back into your digital marketing.
✔ Coaches small business owners on BOOSTING online presence and digital sales
✔ Organizes high-impact training experiences, speaks at conferences and facilitates engaging workshops
✔ Researches, analyses, and marketing planning to brand development, design and growth hacking
✔ Creates and optimizes websites, from intranets and extranets to popular social media channels such as Facebook, LinkedIn, Twitter, etc.
✔ Increases operational efficiencies through the design and implementation of systems
✔ Creates client-centred content, from planning to writing and editing web content to graphic design
✔ Builds engaging communities and develops strong long-term relationships & effective partnerships
✔ Troubleshoots and problem solve drawing from hands-on knowledge of technology.
✔ Prioritizes & co-ordinates multiple projects, stakeholders, timelines, and budgets
Sue is a "Must Have" individual on your team of support. When every other company is trying to be more creative than the other Sue will bust through the "sameness" problem and give you the edge that awes clients and the competition and lifts your salesforce to new heights.
2005-2016 | A WEB THAT WORKS
Developed and managed a talented team of 30+ digital marketing professionals for this this one-stop digital marketing shop which thrived due to leads I generated and repeat business and referrals.
✔ Prospected for B2B and B2C clients
✔ On-boarded more than 2,000 businesses across 75% of business sectors
✔ Managed daily operations and planned the use of materials and human resources
✔ Worked with various stakeholders to uncover requirements and create digital marketing plans
✔ Oversaw creation, development and maximization of 1000+ marketing and advertising initiatives and won numerous awards
✔ Quality tested to ensure websites were optimized and accessible (AODA), responsive, mobile-friendly, fast-loading, etc.
✔ Researched, purchased and implemented major technology requirements
✔ Organized and managed all aspects of high-impact training experiences
✔ Developed customer loyalty and referral programs
I had the pleasure of working with Sue to launch Durham Region's first social media pilot project. Creative, enthusiastic and dedicated, Sue is a true expert in her field. We would not have been able to take the leap into Web 2.0 without Sue's expertise.
Sue brings years of experience to the table and is able to use that experience and knowledge to bolster your company's presence. Sue built the company's first website many years ago, maintained it, promoted it, sold us! She is probably one of the most dedicated people I know that works hard to deliver on her promises.
1995-2005 | GRAPHIC DESIGNER / WEBSITE DESIGNER & DEVELOPER
Counselled 1000s of clients on the power of technology (websites, e-marketing, and social media) and the most strategic way for them to leverage current internet technologies.
✔ Created, executed and managed winning digital marketing strategies
✔ Worked with stakeholders and website talent to custom design of thousands of websites, intranets, extranets & channels such as Facebook, LinkedIn, Twitter, YouTube, Instagram, Pinterest, etc.
✔ Increased operational efficiencies for clients through the design and implementation of custom web/database infrastructures to achieve/track marketing objectives
✔ Created content, from planning to writing and editing web content to graphic design, publishing and measuring results
✔ Prioritized & co-ordinated multiple projects, stakeholders, timelines, and budgets
✔ Conducted research, analysis, and marketing planning to brand development, design and growth hacking
✔ Developed strong long-term relationships & effective partnerships
✔ Managed all aspects of stakeholder training experiences to achieve long-term results
✔ Created community through the development of networking events and socials.
✔ Delivered a client-centred focus on sales and project fulfilment.
✔ Problem solved drawing from hands-on knowledge of technology.
✔ Collaborated with teams, manages clients, worked independently, reported to multiple project heads, and took initiatives in appropriate manners.
If you are looking for a professional who knows website and social media marketing strategy, then look no further. Sue's accomplishments speak for themselves. She has been a pioneer in this space and will help you get the results you need.
Sue's business acumen is matched only by her charm and wit. She is an exceptional web designer/strategist with a dynamic knowledge base and an ability to deliver to her clients. Her knowledge of the internet and her personal experiences are invaluable to any organization aiming to do more with their websites.
1992-1995 | WEBSITE DESIGNER / ASSISTANT MARKETING MANAGER
Responsible for the design and implementation of three corporate brands, website, intranet and all marketing materials and led advisory committee focus group.
✔ Led a project team in the development of a corporate website, making Family Realty the first Canadian realtor to leverage the Internet
✔ Developed a multimedia listing presentation tool called “NETmore” which provided agents with a state-of-the-art marketing tool, increased the company’s listing inventory, and recruited one new broker and hundreds of new agents
✔ Managed the “Marketing Advisory Committee,” a focus group designed to provide/nourish grass-roots communication and connections
✔ Created “The Marketing Book” and set a standard for quality and simplified the order process for end users
✔ Reduced expenses (inventory, overhead, rent, van, driver, staffing, etc.) by developing a “Supplier Direct” system. An added benefit was reduced costs (some products were reduced by as much as 50%)
I first met Sue at Family Realty when I was President. Sue was always keenly interested in doing more than 'just the job'. Through her initiatives, we were the first realty network on the Internet in 1993! Sue is creative and tackles every job with 110% effort. You could not ask for a better team player!
Sue Sutcliffe is one of the most dedicated and diligent people I have ever worked with. We worked as a team on a daily basis developing corporate marketing and advertising programs. Sue was focused on continually improving and upgrading her desktop publishing craft. A creative thinker, Sue was always up for a challenge Her positive outlook on life and in business was a definite asset to the company.
EDUCATION & TRAINING
Web Design & Development (Since 1993) | Digital Communication and Media/Multimedia
Designing With Desktop Publishing | Administrative Practices | Organizational Development Program
Management Development Program | Customer Service: Front Line Solutions
Moving to a Million Sales Training | Verbal Aikido Communications Mastery | Blue Umbrella Training
Accessibility Professionals of Ontario’s “Customer Service for the Disabled”
CORE COMPETENCIES
- WEB & SOCIAL MEDIA MARKETING
Assisted 1000s of clients in various sectors ranging from public to private to not-for-profit develop, manage and increase ROI from websites, blogs and popular social media channels - EFFECTIVE COMMUNICATION & INTERPERSONAL SKILLS
Extensive experience helping, leading, collaborating, and developing strong long-term relationships & effective partnerships - HIGH IMPACT PRESENTATION & TRAINING
Engaging speaker, workshop facilitator, conference speaker and one-to-one digital marketing/business coaching - CREATIVE THINKER/PROBLEM SOLVER
Great listener that loves helping people create win/win solutions and believes there is no mountain that cannot be scaled - COMPUTER/TECHNICAL PROWESS
Proficient with most popular word processing, spreadsheet and presentation applications, web publishing tools/languages, and web analytics/reporting tools - PROJECT / PEOPLE MANAGEMENT
Strategic plan, prioritize & co-ordinate multiple projects, stakeholders, timelines and budgets - STRATEGIC MARKETING COMMUNICATION
25+ years experience from research, analytics and marketing planning to brand development, design and growth hacking
AWARDS & ACCOMPLISHMENTS
- One of the first 10 website designers in Canada
- Website Design Awards from Yahoo!, Netscape, Web Side Story & more
- The first to create a certified secure and safe online shopping mall in Canada
- A frontrunner who created the Ontario college curriculum that trained many of today’s top marketing and advertising executives
CONNECT WITH SUE