Best Practices to Make Your e-Commerce Store User-Friendly

Best Practices to Make Your eCommerce Store User-Friendly #StartupChats

Yesterday I had the pleasure of serving as an advisor and sharing my knowledge of Best Practices to Make Your e-Commerce Store User-Friendly on #StartupChats on Twitter powered by Canada Post (@canadapostcorp). Here are my answers to the questions: What does user-friendly mean in an eCommerce context? In #eCommerce context, user-friendly typically refers to the … Continue reading “Best Practices to Make Your eCommerce Store User-Friendly #StartupChats”

#StartupChats | How to Optimize Your eCommerce Operations

Tips to Optimize your eCommerce Operations

The e-commerce industry is evolving at an overwhelming pace. Entrepreneurs must be focused, strategic and leverage strategies and solutions to simplify and streamline even the most complex of operations. No matter what type of product you sell, every e-commerce entrepreneur has one key goal: sell more of it. Today I had the pleasure of chatting … Continue reading “Tips to Optimize your eCommerce Operations”

Understanding your Competition (and why competition is healthy)

Understanding your Competition and Why Competition is Healthy!

Competition is healthy for businesses, innovation, and growth. Knowing your competition, and what they are offering, can help you to make your products, services, and marketing stand out. It will enable you to set your prices competitively and help you to respond to rival marketing campaigns with your initiatives. I had the honour of serving … Continue reading “Understanding your Competition and Why Competition is Healthy!”

What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce | April 26 | 12pm ET

What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce

It was my honour and pleasure to serve as an expert advisor for Startup Canada‘s #startupchats sponsored by Canada Post (@CanadaPostCorp) on April 26, 2019 to discuss “What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce“. Here are my answers the questions posed: eCommerce accounts for a growing percentage of … Continue reading “What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce”

Customer Success Strategies Online & Offline

11 Questions Answered About Customer Success Strategies Online and Offline

It was my pleasure to answer questions about Customer Success Strategies Online and Offline today on #startupchats. Here are my answers: What is included in a customer success strategy for online, and offline? An online/offline customer success strategy starts by mapping the customer journey with the intention of creating a system that monitors & constantly … Continue reading “11 Questions Answered About Customer Success Strategies Online and Offline”

Exploring ECommerce and Online Payments

Top eCommerce and Online Payment Processing Tips

Today I had the pleasure of chatting with other eCommerce specialists and entrepreneurs on #StartupChats on Twitter about eCommerce and Online Payments in Canada. Today’s event had a total of 22.5M impressions, allowing us to trend nationally on Twitter! Here are my answers: Q1 What is eCommerce? What are current trends in ecommerce today? @Scotiabank #StartupChats … Continue reading “Top eCommerce and Online Payment Processing Tips”

LookingBackon2018

Looking Back on 2018 #StartupChats

I had the pleasure of joining Startup Canada and Mastercard for #StartupChats on Twitter hosted by Kylie Woods along with Julie Guyard, Alex Putici, Rebecca Perrin, Rachel Foster, Gabriel Nwatarali, Danielle Torrie, Rob Balasabas, Kristi Soomer, Johnny Yoo, Karla Briones, Patti Pokorchak, Mark Evans, Catherine Lee-Hannley, Erin Blaskie and Travis Richards. How would you answer … Continue reading “Looking Back on 2018 #StartupChats”

Keeping your eCommerce Business Competitve

How To Keep Your eCommerce Business Competitive

Today, e-commerce influences up to 56 percent of in-store purchases and more than 10 percent of North American retail sales. E-commerce has gone beyond buying something on a website to a series of interactions that rely on technology to move goods. This means that e-Commerce entrepreneurs must be present on their customers’ channel and that … Continue reading “How To Keep Your eCommerce Business Competitive”

startupchats-thinking of launching your brand?

Thinking of Launching Your Brand?

I was honoured to be invited to join Startup Canada (@Startup_Canada) and ThinkHatch (@ThinkHatchCA) as an Expert Advisor on branding for their June 8, 2018 live #StartupChats on Twitter hosted by Kylie Woods, the Founder & CEO of Calgary-based Chic Geek (@kywoods_). Here were the questions posed and my answers: What makes up a startup … Continue reading “Thinking of Launching Your Brand?”