Sue Sutcliffe is a highly recommended marketing communication specialist with deep and diverse experience in digital marketing communication.

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Marketing & Communications

Sue Sutcliffe has a deep and diverse expertise in marketing communication and can create, implement, optimize, manage or analyze your marketing and communications strategic plan or any of the following services:

  • Brand Development and Management: Creating and maintaining a strong brand identity, including brand positioning, messaging, and visual elements.
  • Market Research and Analysis: Conducting research to understand target markets, customer behavior, and market trends to inform marketing strategies and decision-making.
  • Advertising and Promotions: Developing and implementing advertising campaigns, both online and offline, to increase brand awareness and drive customer engagement.
  • Public Relations (PR): Managing the organization’s image and reputation through media relations, press releases, media interviews, and other PR activities.
  • Content Strategy and Development: Planning and creating relevant and engaging content for various marketing channels, including websites, blogs, social media, and email marketing.
  • Digital Marketing: Utilizing digital channels such as search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing, and online advertising to reach and engage target audiences.
  • Social Media Management: Creating and managing social media profiles and accounts, developing social media strategies, and engaging with followers and fans.
  • Event Marketing: Planning and executing marketing activities for events, trade shows, conferences, or product launches to generate awareness and drive attendance.
  • Internal Communications: Developing and implementing communication strategies targeted at internal stakeholders, such as employees, to enhance employee engagement, alignment, and information sharing.
  • Crisis Communications: Developing protocols and strategies to effectively communicate with stakeholders during crisis situations, managing and mitigating potential reputational damage.
  • Influencer Marketing: Collaborating with influential individuals or organizations in the industry to promote products or services and reach their followers.
  • Customer Relationship Management (CRM): Implementing and managing CRM systems and strategies to track customer interactions, improve customer satisfaction, and drive customer loyalty.
  • Market Segmentation and Targeting: Identifying and dividing the target market into distinct groups and developing strategies to reach and engage each segment effectively.
  • Customer Experience (CX) Management: Designing and improving the overall customer journey to ensure a positive and seamless experience at every touchpoint.
  • Metrics and Analytics: Monitoring and analyzing marketing performance data, including key performance indicators (KPIs), to measure the effectiveness of marketing initiatives and inform future strategies.
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Jamie Johnston   
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I first met Sue at Family Realty when I was President. Sue was always keenly interested in doing more than 'just the job'. Through her initiatives, we were the first realty network on the Internet in 1993! Sue is creative and tackles every job with 110% effort. You could not ask for a better team player!

Roy St. John   
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Sue is a "Must Have" individual on your team of support. When every other company is trying to be more creative than the other Sue will bust through the "sameness" problem and give you the edge that awes clients and the competition and lifts your salesforce to new heights.

Andrew Johnston   
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Sue Sutcliffe is a true professional. In working with Sue it was apparent that both she and her staff have one thing they worked towards, that is finding the best product and service to meet theirs client’s needs for the best value.

Heather DelRosario   
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If you are looking for a professional who knows website and social media marketing strategy, then look no further. Sue's accomplishments speak for themselves. She has been a pioneer in this space and will help you get the results you need.

Scott Weatherall   
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Sue's business acumen is matched only by her charm and wit. She is an exceptional web designer/strategist with a dynamic knowledge base and an ability to deliver to her clients. Her knowledge of the internet and her personal experiences are invaluable to any organization aiming to do more with their websites.

Danielle Tjalsma   
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Sue Sutcliffe is one of the most dedicated and diligent people I have ever worked with. We worked as a team on a daily basis developing corporate marketing and advertising programs. Sue was focused on continually improving and upgrading her desktop publishing craft. A creative thinker, Sue was always up for a challenge Her positive outlook on life and in business was a definite asset to the company.

Steven Frank   
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Sue - you have come a long way since setting up the desktop publishing and marketing side of W. Frank Real Estate with me so many years ago to become a true internet pioneer. In a world where it feels like the trolls have been winning, you shared the secrets of using social media to re-evaluate and endorse the concepts of authenticity and human decency.

Roy St. John   
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Our web presence gives us to- ranking because Sue continually develops SEO strategies that work. She's also fun to have around with a quick wit and a keen eye for who needs what!

Dan & Paula Carter   
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Thank you so much for your ongoing support and amazing ideas! You have taken Day of Hope and Leadership to another level through social media. We couldn't do it without you!

April Tsui   
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I had the pleasure of working with Sue to launch Durham Region's first social media pilot project. Creative, enthusiastic and dedicated, Sue is a true expert in her field. We would not have been able to take the leap into Web 2.0 without Sue's expertise.

Heather Gamble   
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Anyone looking for lead generation marketing expertise, call Sue Sutcliffe.

Heather O'Connor   
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Sue and her team designed my website, taking it from an unformed idea in my head to far more than I ever hoped. She and her team shepherded this very-new-to-web client through the design process painlessly and professionally. I know much more about the web now, and would still choose her ten times out of ten.

Bill Hogg   
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Sue and her team made some key changes to my website that were strategically sound, cost effective and delivered on-time and on-budget. I have already had positive feedback on the changes. Woo-Hoo!

Jamie Johnston   
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I first met Sue at Family Realty when I was President. Sue was always keenly interested in doing more than 'just the job'. Through her initiatives, we were the first realty network on the Internet in 1993! Sue is creative and tackles every job with 110% effort. You could not ask for a better team player!

Jessica Ketwaroo-Green   
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I’d explain sue in a few words: knowledgeable, creative and fun. If you’re considering working with sue, I would highly recommend her. She is phenomenal and has helped me take my online presence to the next level.

Tom Bonanno   
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Sue was always able to produce high quality work at a reasonable rate, on time and on budget.

Roy St. John   
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Sue is a "Must Have" individual on your team of support. When every other company is trying to be more creative than the other Sue will bust through the "sameness" problem and give you the edge that awes clients and the competition and lifts your salesforce to new heights.

Louise Thibert   
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Sue brings years of experience to the table and is able to use that experience and knowledge to bolster your company's presence. Sue built the company's first website many years ago, maintained it, promoted it, sold us! She is probably one of the most dedicated people I know that works hard to deliver on her promises.