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- Do you update my WordPress software automatically.
- Do you update my WordPress themes automatically.
- Do you update my WordPress plugins automatically.
- Do you notify me when you’ve done it -or- do my UAT.
- What uptime scores do you offer?
- What is your security policy?
- Do you provide SSL? …
- What’s your downtime history? …
- What is your back-up policy.
- What are you accountable for in terms of an outage
- How many websites per server?
- Do you offer 24/7/365 customer service?
- Do you have a satisfaction guarantee?
- Is there any other charges e.g. setup, bandwidth overages, additional storage, additional domains?
- Do they offer free website migration assistance
- Where is your server located? Canadian marketers cannot comply with PIPEDA if they host on web serves in the US.
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