#SocialMediaTip — You get more bees with honey than vinegar!

What's your biggest social media pet peeve?

CLIENT: What’s this statement for?

ME: Must be for domain name service as it’s the only service I do for you

CLIENT:
I don’t owe you anything.

ME:
Sorry if you paid these, would you kindly send me details of that payment

CLIENT:
I didn’t receive these invoices

ME:
Sorry but as per our facebook conversation last summer, your email is not working.
You can see the invoices by clicking on the link on the statement

CLIENT:
I’ll pay them tomorrow. My website is not working

ME:
That’s because your domain has expired

CLIENT:
Renew it then

ME:
Happy to. Please pay statement + this year’s fee and I’ll get right on that.

CLIENT:
I’ll do it tomorrow

ME:
Okay I’ll renew it tomorrow.

CLIENT:
That sounds like extortion.

ME:
Sorry you feel this way

CLIENT:
My website is still down. Give me auth code.

ME:
Sure thing, once I receive payment I’d be happy to

CLIENT:
This is stupid. I already paid

ME:
Sorry I’ve been so busy responding to your (nasty) emails I didn’t notice the payment advice come through (after we started this conversation). Thank you for your payment.

CLIENT:
Give me my auth code.

ME: I’d be happy to!

 

#SocialMediaTip — Be nice. Remember the old wives tale…

“You get more bees with honey than vinegar!”

 
BOOK A COMPLIMENTARY CONSULTATION

1 (800) 579-9253

Twitter Facebook LinkedIn Instagram Contact Us
©2019 Sue Sutcliffe. All rights reserved. Privacy
Sue serves the Greater Toronto Area (GTA) including; Durham Region (Ajax, Brock, Clarington, Oshawa, Pickering, Scugog, Uxbridge, Whitby), Halton Region (Burlington, Halton Hills, Milton, Oakville), Peel Region (Brampton, Caledon, Mississauga), and York Region (Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan, Whitchurch–Stouffville) from her home office in Scarborough.