Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail

Customer Service Fail

Service went out at 8 am and the first time any of their channels acknowledge the problem was two hours later…

What’s even worse is their self-professed social media support channel — @Bell_Support hasn’t been updated since June 13, 2019.

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Sue serves the Greater Toronto Area (GTA) including; Durham Region (Ajax, Brock, Clarington, Oshawa, Pickering, Scugog, Uxbridge, Whitby), Halton Region (Burlington, Halton Hills, Milton, Oakville), Peel Region (Brampton, Caledon, Mississauga), and York Region (Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan, Whitchurch–Stouffville) from her home office in Scarborough.