Sarah Bradley’s blog post “Be speedy, be helpful: What we learned from Canadian shoppers in 2018” indicates mobile is essential in making purchase decisions. Here are some of the highlights:
- 45% of consumer’s online holiday purchases have been made on a smartphone and more than half said they’d used apps
- 86% of Canadians are shopping for something at any given time
- 1 in 3 shoppers use search before going to the store said they searched for something in-store related
- 62% say they are more likely to purchase from companies that offer them relevant recommendations on mobile for products they might like
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