Outsourcing vs. In-House


To outsource or not to outsource, that is the question. Entrepreneurs have many options when building a team. Sometimes you may need to hire a full-time resource, other times you may wish to contract out different functions within your organization, like payroll or other roles that you might not need full-time from the very start.

  1. What is the difference between in-house and outsourcing?

    #Entrepreneurs and #BusinessOwners that want something done have two choices; have it done in-house – by people employed by their company, or outsource it – to people not employed by their company.
    @Ceridian #Powerpay #StartupChats

  2. What are common reasons entrepreneurs and business owners choose to outsource?

    #Entrepreneurs and #businessowners outsource because the work can be done better, faster or cheaper by someone not employed by the company and because it allows them to focus on core business functions?
    @Ceridian #Powerpay #StartupChats

  3. What types of functions lend themselves to successful outsourcing?

    Highly repetitive tasks, functions that require highly skilled or executive expertise, and specialized knowledge #entrepreneurs and #businessowners don’t have in-house are best outsourced.
    @Ceridian #Powerpay #StartupChats

  4. What are the most common outsourcing mistakes entrepreneurs make when outsourcing?

    Outsourcing can be problematic when #entrepreneurs
    don’t know enough (to choose the right vendor or manage the work), go cheap, don’t factor-in time & costs to communicate – especially when you outsource offshore, and security.
    @Ceridian #Powerpay #StartupChats

  5. What types of functions should never be outsourced?

    #Entrepreneurs and #businessowners should never outsource their core competencies or key leadership roles e.g. those in charge of culture, training, firing, succession or training.
    @Ceridian #Powerpay #StartupChats

  6. When should entrepreneurs consider bringing outsourced functions back in-house?

    #Entrepreneurs and #businessowners should consider #insourcing (bringing outsourced functions back in-house)when vendor poses reputational risk, clients don’t want it outsourced or as a strategy to control vendor behaviour.
    @Ceridian #Powerpay #StartupChats

  7. What digital tools or technologies are available to support entrepreneurs with outsourcing various tasks or functions?

    Contractors, #entrepreneurs and #businessowners can connect and begin working relationships using oDesk, BidModo, eLance, Fiver, etc. There are also tons of invoicing and time tracking software out there now.
    @Ceridian #Powerpay #StartupChats

  8. What digital tools, technologies or resources are available to support entrepreneurs with improving the productivity of their in-house teams?

    #Entrepreneurs and #businessowners can connect, empower and measure their insourced and outsourced teams using digital tools, technologies and resources such as slack, trello, etc.
    @Ceridian #Powerpay #StartupChats

  9. What advice do you have for entrepreneurs on setting up and optimizing their human resource vs. contracting strategy?

    People are the fuel of your business, so when it’s not what you do, #businessowners should retain a trusted human resources advisor to guide them in designing employee experience, building culture, shaping their workforce and leveraging workforce insight data
    @Ceridian #Powerpay #StartupChats

  10. What resources are available to support entrepreneurs with human resource optimization?

    #HumanResourceOptimization is not my expertise, so I defer to the human resource optimization experts for this question and look forward to reading your answers!
    @Ceridian #Powerpay #StartupChats

  11. What is your biggest piece of advice for entrepreneurs regarding in-house vs. outsourcing?

    #Entrepreneurs and #businessowners who utilize insourcing and outsourcing need to focus on creating and managing culture.
    @Ceridian #Powerpay #StartupChats


Join #StartupChats with Startup Canada (@Startup_Canada) and Ceridian (@Ceridian) on February 19th for a live #StartupChats on Twitter from 12 pm–1 pm ET to learn the ins and outs of in-house vs. outsourcing for starting and scaling your business. It’s hosted by Lyndon Johnson (@THINK_Lyndon), Founder of Toronto based COMMS.BAR

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Sue serves the Greater Toronto Area (GTA) including; Durham Region (Ajax, Brock, Clarington, Oshawa, Pickering, Scugog, Uxbridge, Whitby), Halton Region (Burlington, Halton Hills, Milton, Oakville), Peel Region (Brampton, Caledon, Mississauga), and York Region (Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan, Whitchurch–Stouffville) from her home office in Scarborough.