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Purchase Orders

Sue Sutcliffe will not be held responsible for any work done without a written purchase order (PO) number. Once your quote and/or budget is approved, an email will be sent to you giving you the go ahead. The subject line of that email (or ticket) is your PO number. Please ensure this appears on your invoice and all […]

FAQ

What is a ticket?

Once your quote is approved, an email will be created giving you the go ahead. The subject line of this email is your PO ticket, and all future correspondence on this job should be captured on it. AWTW keeps track of all client (internal or external) expectations with this email ticketing system. Each time an

FAQ

Phone Calls

If phoning a client is required, phone number should be preceded by *67 which ‘blocks’ your number. If client requests your number, please provide them with ours, and office staff will conference you in on the call and/or take a message if you’re unable to take the call.

FAQ
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