What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce | April 26 | 12pm ET

What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce

It was my honour and pleasure to serve as an expert advisor for Startup Canada‘s #startupchats sponsored by Canada Post (@CanadaPostCorp) on April 26, 2019 to discuss “What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce“. Here are my answers the questions posed: eCommerce accounts for a growing percentage of … Continue reading “What You Need to Know About Your Shoppers: The Latest Stats on Canadian e-Commerce”

Customer Success Strategies Online & Offline

11 Questions Answered About Customer Success Strategies Online and Offline

It was my pleasure to answer questions about Customer Success Strategies Online and Offline today on #startupchats. Here are my answers: What is included in a customer success strategy for online, and offline? An online/offline customer success strategy starts by mapping the customer journey with the intention of creating a system that monitors & constantly … Continue reading “11 Questions Answered About Customer Success Strategies Online and Offline”

Copyright is a legal right, existing in many countries, that grants the creator of an original work exclusive rights to determine whether, and under what conditions, this original work may be used by others.

EU approves tougher copyright rules!

Reuters just reported that EU governments backed European Commission’s move to protect Europe’s creative industries and that sharing platforms like YouTube and Instagram will have to install filters to prevent users from uploading copyrighted materials and sign licensing agreements with creators to use their work.

Exploring ECommerce and Online Payments

Top eCommerce and Online Payment Processing Tips

Today I had the pleasure of chatting with other eCommerce specialists and entrepreneurs on #StartupChats on Twitter about eCommerce and Online Payments in Canada. Today’s event had a total of 22.5M impressions, allowing us to trend nationally on Twitter! Here are my answers: Q1 What is eCommerce? What are current trends in ecommerce today? @Scotiabank #StartupChats … Continue reading “Top eCommerce and Online Payment Processing Tips”

Tips for creating a long-term business strategy

Top Tips for Creating a Long Term Business Strategy

I enjoyed twitter chat today about Creating a Long Term Business Strategy today. We had a great conversation, with a total of 22.6 M impressions, 53 contributors and a total of 709 tweets within the hour. Here are my answers. What is the difference between a business plan and a business strategy? The difference between … Continue reading “Top Tips for Creating a Long Term Business Strategy”

Wendy Cukler & Sue Sutcliffe

100+ Resources for Canadian Women Entrepreneurs

Yesterday this women entrepreneur attended “Business, Government Services and You. A Spotlight on Women Entrepreneurs” in Toronto and was blown away by how all the ministries came together to make it easy to discover all the services they provide Canadian Women Entrepreneurs with, the amazing view from Ontario Trade Centre, and by this woman — … Continue reading “100+ Resources for Canadian Women Entrepreneurs”