SOCIAL MEDIA

LinkedIn logo

Just as you wouldn’t introduce yourself to someone new by shoving a business card in someone’s face, personalizing your LinkedIn invitation & explaining your purpose for connecting is only social.

Are you more likely to say “I don’t know” to someone who hasn’t personalized the request?

Just as you wouldn’t introduce yourself to someone new by shoving a business card in someone’s face, personalizing your LinkedIn invitation & explaining your purpose for connecting is only social. Read More »

Customer Service Fail

Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail

2+ hour wide spread #internetoutage @Bell & no @Bell_Support by phone, Twitter, Facebook, LinkedIn? #Outages cannot be avoided but bad #customerservice can & should be always.#DigitalCustomerServiceFail#customerservicefail #businessfail #digitalmarketingfail https://t.co/5ULR5o1KXG pic.twitter.com/mpvV7VmTFn — SUE SUTCLIFFE 🇨🇦 (@SueSutcliffe) November 9, 2019 Service went out at 8 am and the first time any of their channels acknowledge the problem

Bell Support sleeping through 4-hour GTA Outage? #CustomerServiceFail Read More »

Facebook

Do you believe Facebook should follow the ethical lead of Twitter and not sell/show political ads?

#SocialMediaThatWorks@Facebook if you are not willing or able to fact-check political ads, you should follow the ethical lead of @Twitter and not sell/show them. #Propaganda threatens #democracy more than lack of #FreeSpeech https://t.co/QdmDCcFtFl — SUE SUTCLIFFE 🇨🇦 (@SueSutcliffe) November 7, 2019

Do you believe Facebook should follow the ethical lead of Twitter and not sell/show political ads? Read More »

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