According to Gartner, “By 2023, organizations at advanced stages of digital transformation will find that poor customer experience is their biggest barrier to further success.” We must implement customer loyal strategies be customer-centric in our digital business. Keep in touch in various ways to communicate with your customers Use a CRM for loyalty management to keep […]
Great advice by John Warrillow last night on 1855 Whitby Masterclass. He feels as I do that post-covid is a great opportunity to recreate yourself and suggests we focus on revenue and value of of offerings, because it’s not just the cash flow coming in now, but what your company will be worth when it
No matter how innovative, ingenious, or incredible your product or service is, if you don’t know how to sell, your business might be over before it begins. Today I was honoured to serve as an expert advisor on Startup Canada‘s #StartupChats sponsored by The Coca-Cola Foundation (@cocacola_ca) and hosted by Lyndon Johnson (@THINK_Lyndon), Founder of